Please read and accept the terms and conditions below:     Milva flowers and its partners make every effort to offer and deliver the widest selection of the best floral arrangements and gift baskets. Due to different seasons and the perishable nature of flowers, the exact flowers, containers, or gift accessories may be temporarily unavailable in a region to which they are being delivered. In the rare cases when that happens, Milva flowers will substitute flowers and/or accessories to create an arrangement or gift basket of a similar design and of equal value. Milva flowers caters to many countries. Due to the effort and logistics, Milva flowers requests that if you need to cancel an order, please do so 5 days before the scheduled delivery. If the recipient is not at the delivery address during delivery, we use our best judgment on the safety of the delivery, and will leave the flowers and/or gift baskets on the doorstep or with a neighbor or leave a door tag and/or a voice mail, asking the recipient to coordinate pickup or delivery of the arrangement or gift basket. In any case, we will make our best effort to get your flowers and/or gift baskets to their intended recipients. Milva flowers will make every effort to deliver the floral arrangement and/or gift baskets on the requested day and in FLOWER-BOX. Unfortunately, due to various circumstances, we are unable to guarantee a delivery time. Milva flowers requests that you always provide the correct physical street address, including apartment number, business name, suite, street name, and ZIP code, when placing an order as determined by CURRIER . We are unable to deliver to an APO, a PO , or a Rural Route address. If the delivery service is given an incorrect address, or a incorrect phonenumber  the service may incur costs to find the correct information. Sometimes that fee is passed to Milva flowers.  If you need to cancel an order due to an error on your part, we may need to incur costs with our partners or our suppliers. In that situation, milva flowers will charge you an additional surcharge of up to 1/3 to order to cover any of our costs. Recipient may be called to confirm the complete / correct address, if required, to ensure a prompt delivery. Care would be taken to not break the surprise.


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